Fundraising & Engagement Platform for a Leading London University
A prestigious London university needed a modern fundraising and constituent engagement platform. We implemented the Microsoft Not-for-Profit Accelerator with the Fundraising & Engagement add-on, then built a bespoke extension layer to address gaps in the standard solution.
The Challenge
The university's development and alumni relations teams were managing fundraising campaigns, major donor relationships, and gift processing across disconnected systems. The lack of a unified platform made it difficult to track constituent engagement, manage gift pipelines, and report on fundraising performance with confidence.
Our Solution
We installed and configured the Microsoft Not-for-Profit Accelerator and the Fundraising & Engagement add-on on Dynamics 365 CE, providing the university with a purpose-built fundraising platform aligned to sector best practice. Where the standard solution did not fully meet the university's requirements, we built a custom extension layer using Power Platform low-code and no-code capabilities — delivering tailored functionality without compromising the integrity of the core solution.
The Outcome
The university gained a unified fundraising and constituent engagement platform, with improved visibility of donor relationships, streamlined gift processing, and a foundation for data-driven fundraising strategy.
Technologies Used
- Dynamics 365 CE
- Microsoft NFP Accelerator
- Fundraising & Engagement Add-on
- Power Platform
- Power Automate
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