Microsoft Technology Consulting

Transform Your Business with Dynamics 365, Power Platform, AI & Azure.

Accelerate digital transformation with intelligent CRM, business automation, AI solutions, data platforms, and scalable Microsoft Cloud services.

Microsoft Technology Expertise
Certified Consultants
Enterprise Delivery
Cloud & AI Specialists

Our Technology Stack

Microsoft Technologies. Business Outcomes.

We combine the full Microsoft ecosystem to create integrated, intelligent business solutions that drive measurable outcomes.

Dynamics 365
Power Platform
Microsoft Azure
Azure AI
Microsoft Copilot
Dataverse
Power BI
Azure Data & Analytics
Dynamics 365 Customer Engagement

Build Better Customer Relationships with Dynamics 365.

Unify your sales, customer service, marketing, and field operations on a single intelligent CRM platform. We implement, customise, and optimise Dynamics 365 to fit your business — not the other way around.

  • Dynamics 365 Sales & Customer Service
  • Customer Insights & Marketing
  • Field Service Management
  • CRM Implementation & Migration
  • Customisation & Integration
  • Managed Services & Support
Explore Dynamics 365
Microsoft Power Platform

Turn Business Ideas into Intelligent Applications.

Empower your teams to build apps, automate workflows, and analyse data without heavy IT overhead. From Power Apps to Power BI, we help you unlock the full potential of low-code innovation.

  • Power Apps Development
  • Power Automate & Workflow Automation
  • Power BI Analytics & Dashboards
  • Power Pages & Portals
  • Dataverse Architecture
  • Centre of Excellence & Governance
Explore Power Platform
AI & Copilot

Put AI to Work Across Your Business.

From Microsoft Copilot to custom Azure OpenAI solutions, we help you embed intelligence into every business process — automating decisions, augmenting teams, and creating entirely new capabilities.

  • Microsoft Copilot & Copilot Studio
  • Generative AI Solutions
  • AI-Powered Sales & Customer Service
  • Intelligent Document Processing
  • Azure OpenAI Integration
  • AI Strategy & Implementation
Explore AI & Copilot
Microsoft Azure

Build, Modernise and Scale on Azure.

Whether you're migrating workloads, modernising applications, or building cloud-native solutions, our Azure architects design and deliver secure, scalable, and cost-optimised cloud infrastructure.

  • Azure Cloud Migration
  • Cloud Architecture & Design
  • Azure Integration Services
  • Data Platforms & Analytics
  • Application Modernisation
  • DevOps, Security & Optimisation
Explore Azure

Industry Expertise

Solutions Built for Your Industry

Deep sector knowledge combined with Microsoft technology expertise to solve your specific industry challenges.

Financial Services

Regulatory complexity and fragmented customer data

Healthcare

Patient engagement and operational inefficiency

Manufacturing

Supply chain visibility and field service complexity

Retail

Omnichannel customer experience and inventory management

Professional Services

Project delivery visibility and resource utilisation

Government

Legacy systems and citizen service delivery

Logistics & Transportation

Real-time tracking and operational coordination

Energy & Utilities

Asset management and regulatory reporting

Our Approach

From Business Challenge to Digital Transformation.

Our proven consulting methodology ensures every engagement delivers measurable outcomes — from initial discovery through to continuous optimisation.

01
01

Discover

Understand your business goals, challenges, and current technology landscape.

02
02

Assess

Evaluate existing systems, processes, data quality, and organisational readiness.

03
03

Strategize

Create a prioritised transformation roadmap aligned to business outcomes.

04
04

Design

Architect the solution — data model, integrations, security, and user experience.

05
05

Implement

Build, configure, integrate, test, and deploy with rigorous quality assurance.

06
06

Optimise

Measure outcomes, gather feedback, and continuously improve for lasting value.

AI & Intelligent Automation

The Next Generation of Business Is Intelligent.

AI is no longer a future capability — it's available today. We help you deploy AI across sales, service, operations, and beyond.

AI Sales Assistant

Automate lead research, draft proposals, and surface next-best actions for every opportunity.

Customer Service Copilot

Resolve cases faster with AI-suggested responses, knowledge retrieval, and sentiment analysis.

AI Lead Qualification

Score and prioritise leads automatically using predictive AI models and behavioural signals.

Intelligent Document Processing

Extract, classify, and process documents at scale — contracts, invoices, forms, and more.

AI Knowledge Assistant

Give employees instant access to organisational knowledge through natural language queries.

Automated Case Resolution

Deflect routine support cases with AI agents that resolve issues without human intervention.

Predictive Customer Insights

Anticipate churn, identify upsell opportunities, and personalise engagement at scale.

AI Business Agents

Deploy autonomous AI agents that execute multi-step business processes end-to-end.

Client Success

Proven Results. Real Impact.

View All Case Studies
Education

Interruption of Studies Portal for a Leading Research University

Challenge: Manual, paper-based processes causing delays and inconsistency in handling student interruption requests.

Power AppsPower AutomateDataverse
80%
Reduction in processing time
100%
Digital case handling

Example outcomes — indicative of typical results

Agriculture

Membership Management Transformation for a Leading Agricultural Body

Challenge: Outdated membership system unable to scale, with limited self-service capability for members.

Dynamics 365Power AppsPower Automate
60%
Faster member onboarding
3x
Increase in self-service usage

Example outcomes — indicative of typical results

Construction

Field Service Transformation for a Major UK Homebuilder

Challenge: Disconnected field teams relying on spreadsheets, causing scheduling conflicts and poor visibility.

Dynamics 365 Field ServicePower BIAzure
35%
Improvement in first-time fix rate
50%
Reduction in scheduling errors

Example outcomes — indicative of typical results

Higher Education

Fundraising & Engagement Platform for a Leading London University

Challenge: Siloed alumni data and manual fundraising processes limiting donor engagement and campaign effectiveness.

Dynamics 365AI BuilderPower BI
45%
Increase in donor engagement
2x
Campaign conversion rate

Example outcomes — indicative of typical results

Why Cloud Digi Tech

Technology Expertise. Business Thinking. Measurable Results.

We combine deep Microsoft technical expertise with genuine business consulting — so every solution we deliver creates real, lasting value.

Microsoft Ecosystem Expertise — Deep, certified knowledge across Dynamics 365, Power Platform, Azure, and AI.
Business-First Approach — We start with your business outcomes, not the technology.
Experienced Consultants — Senior consultants with real-world enterprise delivery experience.
End-to-End Implementation — From strategy and design through to deployment and managed services.
AI-Ready Architecture — Every solution is designed to be AI-extensible from day one.
Enterprise Integration — Proven patterns for integrating Microsoft solutions with your existing systems.
Scalable Solutions — Architecture that grows with your business without costly rework.
Long-Term Managed Services — Ongoing support, optimisation, and evolution of your platform.
Security & Governance — Enterprise-grade security, compliance, and data governance built in.
Continuous Optimisation — Regular reviews and improvements to maximise your technology investment.

How We Work

Our Consulting Process

A structured, proven approach that delivers results at every stage of your transformation.

01

Discover

Understand your business goals, challenges, and current technology landscape.

02

Assess

Evaluate existing systems, processes, data quality, and organisational readiness.

03

Strategize

Create a prioritised transformation roadmap aligned to business outcomes.

04

Design

Architect the solution — data model, integrations, security, and user experience.

05

Implement

Build, configure, integrate, test, and deploy with rigorous quality assurance.

06

Optimise

Measure outcomes, gather feedback, and continuously improve for lasting value.

Get Started

Ready to Transform Your Business?

Talk to our Microsoft experts and start your digital transformation journey.